Contact Information

Fast Forward Stories® is a division of  Say It Visually® - The Explanation Agency®.  We provide licensed, fully-hosted video libraries for content marketing.

Our offices are in Washington State. We’re generally available by phone during Pacific office hours, and via email almost any time!


+1 888-618-9088 •
Say It Visually, Inc. • 11 Star View Lane • Bellingham, WA 98229

Customer Questions

How do I change my billing information?

Go to

  • Enter your account email address on the bottom (first time only)
  • You’ll get an email with a “reset password link.” 
  • Set up a password for yourself.
  • The next screen will include an “Update Billing Information” button.

If you've gone through this before, just log in and change your information.  

We're PCI compliant; we don't handle or store customer financial information directly. The subscription platform, Recurly, has top-notch security to keep your information safe.  (And in case you were going to ask, Recurly patched the OpenSSL "Heartbleed" bug at lightning speed - April 8, 2014.)

For assistance, of course, give us a call!

How do I cancel my subscription?

Call or email us with your cancellation request.  We'll validate that you're you, cancel and issue a prorated refund based on your specific terms of service.