Fast Forward Stories® is a division of Say It Visually® - The Explanation Agency®. We provide licensed, fully-hosted video libraries for content marketing.
Our offices are in Washington State. We’re generally available by phone during Pacific office hours, and via email almost any time!
Say It Visually, Inc. • 11 Star View Lane • Bellingham, WA 98229
How do I change my billing information?
- Enter your account email address on the bottom (first time only)
- You’ll get an email with a “reset password link.”
- Set up a password for yourself.
- The next screen will include an “Update Billing Information” button.
If you've gone through this before, just log in and change your information.
We're PCI compliant; we don't handle or store customer financial information directly. The subscription platform, Recurly, has top-notch security to keep your information safe. (And in case you were going to ask, Recurly patched the OpenSSL "Heartbleed" bug at lightning speed - April 8, 2014.)
For assistance, of course, give us a call!
How do I cancel my subscription?
Call or email us with your cancellation request. We'll validate that you're you, cancel and issue a prorated refund based on your specific terms of service.